Database Administration

PALCO is a pioneer in the database services space, and has been providing database administration (DBA) services for more than two decades. PALCO currently support more than 300 databases including ERP environments. Our team of Database Administrators is proficient in Oracle technology products and consists of certified Administrators and RAC experts.

Our Oracle Database Administration services introduce a multitenant architecture that makes it easy to deploy and manage Oracle database and products and on different platforms. The family of Oracle Database products offer customers the options to address today’s demanding business and IT challenges while providing the platform to successfully deliver more information with higher quality of service in a secure, reliable and cost-efficient manner for all sizes of organizations. These services also include maintenance, monitoring and backup.

Assessment and Evaluation Services:

  • Database Governance & Security

  • Database Health Check

  • Database Capacity Optimization

  • Database Operations Standardization

  • License Rationalization

  • ERP / Database Vulnerability Assessment

  • Database Upgrade and Global Rollout Assessment

Build and Implementation Services:

  • Implement ERP / database high availability solutions

  • Implement Database Governance & Security standards

  • Upgrade: patch set and version

  • Migration: Cross platform / database

  • Database Performance tuning


Run and Maintenance Services:

  • Database Monitoring

  • Incident Management

  • Release / Change Management

  • DB Performance Tuning

  • Backup / Recovery Management

  • Database / ERP Upgrades

  • Database and Application Patching

  • Database and Application Cloning

  • Database Security management

  • Database Space Management

  • SLA Management

  • Database Security Audits

Planning, Installation and Deployment:

PALCO will assist you in reviewing plans regarding database capacity, performance, backup, testing, and will verify database function and backups upon deployment.

Ongoing Support:

The following support services are a part of the database administration package:

  • Monitoring and Alerting

  • Database Metrics and Reporting

  • Service Level Agreements

  • Database Backup & Recovery

  • Storage Management

  • Data (Schema) Management

  • Patch Management

  • Database Management

  • User Management & Security

  • Problem Detection and Resolution

  • Performance Tuning

  • Database Upgrades

  • Failed Jobs